A Closer Look at Lexus Canada's Extra Care Protection Plan

As a prospective or current Lexus owner, one of the offerings you might have heard about is the Extra Care Protection (ECP) plan. This is an extended service contract that Lexus Canada has rolled out to provide added peace of mind to their clientele, ensuring a smooth and worry-free ownership experience.

The ECP plan is not a one-size-fits-all package. It includes a number of benefits designed to cater to different needs and situations. There's the Trip Interruption Coverage that kicks in when a covered component fails while you're more than 80 kilometers from home, providing assistance with hotel, meals, and alternative transportation expenses up to $100 per day per occurrence.

One feature that stands out is the Vehicle Rental Assistance. If your Lexus needs servicing under certain conditions, the ECP plan provides alternate transportation for a maximum of five days, with an additional five days if parts are on back order. This service complements the loaner car program included in your Lexus New Vehicle Warranty.

The ECP plan also includes Travel Planning Assistance, which adds a touch of luxury to your journey with personalized travel planners. You can enjoy colour maps, alternate routes, a trip log, tour and accommodation directories, lists of Lexus Dealerships, and even notable attractions and entertainment along your route.

Roadside Assistance and Mechanical Protection are two more important components of the ECP plan. When you purchase an ECP contract, your existing emergency roadside and mechanical breakdown assistance is extended from the original 48 months to the full length of your contract, with unlimited kilometers. This includes services like towing, battery boost, tire change, and key lockout service. The Mechanical Protection extends coverage of vehicle components from the standard 48 months/80,000 km to the term selected, including powertrain as outlined in your Lexus Owner’s Manual Supplement.

The Lexus ECP plan also offers the Platinum Plan, Lexus Canada's most comprehensive coverage plan, covering 17 comprehensive mechanical groups including the engine, transmission, four wheel drive, front/rear wheel drive, seals/gaskets/fluid/filters, and new hybrid components (for hybrid vehicles). Furthermore, it covers safety restraints, front/rear suspension, steering, heating and air conditioning, brakes, high tech components, emission controls, electrical system, and body hardware.

The Platinum Plan includes a 3-year/48,000 km Maintenance Service Program, offering a schedule of services at different time or mileage intervals, such as personalization at 1 month/1,600 km, Service 1 at 6 months/8,000 km, and Service 2 & Replace Brake Fluid at 36 months/48,000 km.

In conclusion, the Lexus ECP plan is a comprehensive package designed to provide an enhanced ownership experience. From trip interruption coverage to vehicle rental assistance and from roadside assistance to a detailed maintenance program, the plan aims to offer peace of mind and convenience to Lexus owners. With fully-transferable contracts, ECP can even enhance the resale value of your Lexus.